Susan Champlin
About Susan Champlin
Susan Champlin is the Manager of Network Management for the Western Region at Martin's Point Health Care, where she has worked since 2011. With a background in provider relations and leadership, she enhances provider engagement and workplace culture through seminars and workshops.
Current Role at Martin's Point Health Care
Susan Champlin currently serves as the Manager of Network Management for the Western Region at Martin's Point Health Care. She has held this position since 2011, contributing to the organization for over 13 years. In this role, she is responsible for overseeing network management operations and enhancing provider relations within the region. Her leadership is pivotal in ensuring effective communication and collaboration between the organization and its providers.
Previous Experience at Martin's Point Health Care
From 2005 to 2011, Susan Champlin worked at Martin's Point Health Care as the Manager of Network Management and Provider Relations. During her six years in this role, she focused on building strong relationships with healthcare providers and enhancing network management strategies. Her work contributed to the organization's growth and improved provider engagement.
Experience at Kaiser Permanente
Before her tenure at Martin's Point Health Care, Susan Champlin worked at Kaiser Permanente as a Supervisor of Provider Relations Representative from 1996 to 2000. In this four-year role based in Latham, NY, she managed provider relations and contributed to the development of effective communication strategies within the organization.
Education and Certifications
Susan Champlin holds certifications in Facilitative Leadership and Situational Leadership. These certifications enhance her ability to lead teams and manage relationships effectively within the healthcare sector. Her educational background supports her role in conducting workshops and seminars aimed at improving workplace culture and provider engagement.
Professional Contributions and Initiatives
In her current role, Susan Champlin leads yearly provider seminars designed to enhance strategic planning and provider engagement. She also provides education to physicians on a provider reporting tool that focuses on payment models and incentive reimbursements. Additionally, she facilitates marketing and charity events, contributing to the community and promoting the organization's mission.