Susan Hollingshead
About Susan Hollingshead
Susan Hollingshead is a Medicare Risk Adjustment Coding Analyst at Martin's Point Health Care, where she has worked since 2017. She has extensive experience in medical coding, billing, and records management, supported by her strong understanding of medical terminology and anatomy.
Work at Martin's Point Health Care
Susan Hollingshead has been employed at Martin's Point Health Care since 1999, where she has held multiple roles. Currently, she serves as a Medicare Risk Adjustment Coding Analyst, a position she has held since 2017. In this role, she applies her coding expertise to ensure accurate documentation and compliance with Medicare guidelines. Additionally, she has worked as a Coding/Billing Specialist for 17 years and as a Medical Records Specialist for 25 years. Her extensive tenure at Martin's Point Health Care highlights her commitment to the organization and her proficiency in various aspects of medical coding and billing.
Education and Expertise
Susan Hollingshead studied at Husson University, where she earned a Bachelor of Accounting from 2003 to 2007. She also pursued professional coding education at AAPC, achieving her Certified Professional Coder (CPC) designation in 2005. Her educational background provides a strong foundation in both accounting principles and medical coding. Susan possesses a comprehensive understanding of medical terminology, anatomy, and physiology, which enhances her coding capabilities and supports her work in Medicare risk adjustment.
Background
Susan Hollingshead has a diverse background in the healthcare sector, with over 25 years of experience in various roles. Her career began in 1999 at Martin's Point Health Care, where she has developed a broad range of skills in medical records management, coding, billing, and compliance. Her experience includes performing audit coding for disease and injury diagnoses, as well as evaluating the acuity of care and procedures. This extensive background equips her with the knowledge necessary to navigate the complexities of healthcare documentation and reimbursement.
Achievements
Throughout her career, Susan Hollingshead has demonstrated key strengths in communication, leadership, and interpersonal skills. She effectively utilizes a variety of coding references, including ICD Clinical Modification, CPT, and HCPCS, to ensure accurate coding practices. Her broad range of medical experience encompasses billing, reimbursement, HIPAA compliance, insurance verification, scheduling, and report creation. These competencies reflect her resourcefulness and ability to manage multiple tasks within the healthcare environment.