Alma Torres
About Alma Torres
Alma Torres is a Senior Case Manager at MassMutual in the Greater Phoenix Area with over 20 years of experience in customer service and business specialist roles.
Title
Alma Torres holds the title of Senior Case Manager at MassMutual, where she is based in the Greater Phoenix Area.
Current Role at MassMutual
Alma Torres is currently employed as a Senior Case Manager at MassMutual. She also holds a dual role as a Customer Service Specialist. She has been with the company since April 2021 and operates out of Phoenix, Arizona, United States.
Previous Experience at Macy's
Alma Torres worked at Macy's as a Fraud Specialist from 2015 to 2018. During her three-year tenure in Tempe, Arizona, she gained significant experience in detecting and managing fraud-related issues.
Business Specialist Role at Citi
From 2004 to 2010, Alma worked at Citi as a Business Specialist. During her six years in Tucson, Arizona, she developed expertise in business operations and client management.
Early Career at Infonxx Inc
Alma Torres' early career includes a three-year stint from 2001 to 2004 at Infonxx Inc as a Customer Service Specialist. These formative years in Tucson, Arizona, helped her build a solid foundation in customer service.
Education and Training at Rio Salado College
Alma Torres completed her studies at Rio Salado College, where she was enrolled from 2012 to 2016. Her education provided her with essential skills and knowledge that she has applied throughout her professional career.
Professional Experience Overview
Alma Torres has over 20 years of experience in customer service and business specialist roles. Her career has spanned several noteworthy positions, contributing to her comprehensive skill set and professional growth.