Alycia Kidd
About Alycia Kidd
Alycia Kidd is the Business Optimization Lead at Massmutual Financial Group, with extensive experience in operations, underwriting, and consulting roles at various companies including Ebix and Metlife.
Company
Alycia Kidd is currently employed at Massmutual Financial Group. She works as the Business Optimization Lead in Springfield, Massachusetts, United States. MassMutual is known for providing various financial services, including life insurance, investment management, and retirement planning.
Title
Alycia Kidd holds the title of Business Optimization Lead at Massmutual Financial Group. In this role, she is responsible for optimizing business processes to enhance efficiency and productivity within the organization.
Previous Roles at Ebix
Before joining Massmutual Financial Group, Alycia Kidd worked at Ebix as Director of Consulting from 2015 to 2016. Located in Johns Creek, Georgia, United States, she provided consulting expertise for a period of 10 months.
Previous Roles at Metlife
Alycia Kidd also has a substantial history with Metlife, where she held multiple roles in New York, New York, United States. From 2013 to 2015, she worked as Director of Operations and Underwriting. Prior to that, she served as Manager II, Life New Business from 2011 to 2013 and Manager I, Life New Business from 2008 to 2011. Additionally, she worked as Supervisor, Life New Business from 2006 to 2008 and as Case Manager, Life New Business from 2005 to 2006.
Previous Role at Ascensus
Alycia Kidd began her career at Ascensus as a Case Manager. She worked there from 2003 to 2005 in Dresher, Pennsylvania, United States, focusing on managing cases and client interactions.
Education and Expertise
Alycia Kidd studied at The Academy of Life Underwriting, gaining specialized knowledge in underwriting practices. She also attended Manchester Community College, where she studied Business Administration, focusing on Management and Business Administration and Management. Her expertise includes developing and refining UW Manual Guidelines, leading technology projects in underwriting, implementing cost control measures, and streamlining business processes.
Professional Achievements
Throughout her career, Alycia Kidd has led initiatives that significantly improved operational efficiency. She implemented cost control measures that maintained high-quality standards while reducing operational expenses. Additionally, she led technology projects that enhanced the integration of technology in underwriting departments. She successfully motivated and led top-performing teams to achieve company goals and identified growth opportunities to drive revenue growth.