Amanda Foxen
About Amanda Foxen
Amanda Foxen is an Inbound Customer Service Representative at MassMutual and a Freelance Writer. She has a diverse professional background, including roles in administrative support, dog training, and library sciences.
Inbound Customer Service Representative at MassMutual
Amanda Foxen currently works as an Inbound Customer Service Representative at MassMutual in the Springfield, Massachusetts Metropolitan Area. Her role involves addressing customer inquiries, resolving issues, and providing information about financial products and services. Working in a customer-facing position at a major financial services company, Amanda highlights her strong communication and problem-solving skills.
Freelance Writing Career
In addition to her role at MassMutual, Amanda Foxen is self-employed as a Freelance Writer. Her passion for research and writing drives her to explore various topics extensively. This role allows Amanda to leverage her creativity and analytical skills, producing content that meets the needs of diverse clients.
Administrative Support at Smith College
Amanda Foxen worked at Smith College as an Administrative Assistant for The Design Thinking Initiative from 2017 to 2018 for nine months. In this position, she provided essential administrative support in an innovative educational environment, contributing to the initiative's goals of fostering creative problem-solving and critical thinking among students.
Roles at Pawsitive Dawg Walking
From 2016 to 2020, Amanda Foxen was employed at Pawsitive Dawg Walking in Waltham, MA, where she assumed multiple roles including Dog Trainer, Walker, Sitter, and Office Administrator. This experience underscores her versatility and ability to manage varied responsibilities simultaneously, as well as her affinity for working with animals.
Office Manager at Belmont-Watertown United Methodist Church
Between 2005 and 2017, Amanda served as an Office Manager at the Belmont-Watertown United Methodist Church in Watertown, MA. Over her 12-year tenure, she managed office operations, demonstrating her capability in administration and her long-term reliability and commitment to her work.
Circulation and Interlibrary Loan Supervisor at Pappas Law Library
From 2004 to 2008, Amanda Foxen worked at Pappas Law Library in Boston, MA as a Circulation and Interlibrary Loan Supervisor. Her responsibilities included supervising library circulation and managing interlibrary loan services, highlighting her background in library sciences and resource management.
Education in English at Salve Regina University
Amanda Foxen studied English at Salve Regina University from 2000 to 2004. Her academic background in English laid the foundation for her strong interest in research and writing, skills she continues to utilize in her professional and freelance roles.