Andrea Lew Yee Ling
About Andrea Lew Yee Ling
Andrea Lew Yee Ling is a Product Owner at MassMutual in Hong Kong SAR, with extensive experience in business analysis and consulting roles across various companies in Hong Kong and Malaysia.
Current Role at MassMutual
Andrea Lew Yee Ling is currently employed at MassMutual as a Product Owner for Product SaaS in Hong Kong SAR. In this role, she oversees the prioritization of product backlog and collaborates with the Scrum Team to develop feature builds. She ensures that digital products adhere to regulatory guidelines set out by the Hong Kong Regulatory Board or any relevant client's region.
Previous Experience at Willis Towers Watson
Prior to her current position, Andrea worked at Willis Towers Watson in Hong Kong. She served as a Senior Business Analyst for Product SaaS from 2018 to 2020, and before that, as a Business Analyst for Product SaaS from 2016 to 2018. During her time at Willis Towers Watson, she conducted competitor analysis on insurers across Hong Kong and Mainland China, focusing on digital sales experiences. She also performed a similar analysis on SaaS vendors and tech firms across Southeast Asia, particularly in the realm of digital insurance solutions.
Consulting Role at Capco
Andrea was a Consultant at Capco in Hong Kong from 2015 to 2016. In this position, she organized joint client workshops to assess the feasibility of adopting the company's products. She also coordinated with internal and external resources to design and prototype customer solutions.
Early Career Experience in Malaysia
Andrea's career began in Malaysia, working in various roles. Some of her positions included Loan Origination System Manager at OCBC Bank (Malaysia) Berhad from 2013 to 2015, Business System Analyst, Senior Executive at AmCard Services Bhd for eight months in 2013, and Operation and Technology Support, Executive at RHB Bank from 2011 to 2013. Additionally, she worked for six months as a Quality Assurance Engineer at Polymatech (M) Sdn Bhd in 2010 and as a Customer Care Executive at OPTIMAX Laser Eye Surgery Specialists from 2009 to 2010.
Educational Background
Andrea Lew Yee Ling holds a Master of Business Administration (MBA) in Business Administration and Management from the University of Southern Queensland, which she achieved from 2011 to 2013. Before this, she completed her Bachelor of Science (B.Sc.) in Biochemistry at the University of Tunku Abdul Rahman between 2006 and 2008.