Angie Rios
About Angie Rios
Angie Rios is the Digital Team Lead at MassMutual in the United States, with a history of various leadership roles at the company and a strong educational background in business.
Current Role at MassMutual
Angie Rios is currently serving as the Digital Team Lead at MassMutual in the United States. In this role, she oversees the digital strategy and implementation initiatives to improve customer engagement and efficiency. Her leadership helps drive the company’s digital transformation efforts.
Previous Positions at MassMutual
Before becoming the Digital Team Lead, Angie Rios held various positions at MassMutual. These roles included Delivery Lead (2017-2020) in Springfield, Massachusetts, Senior Director of Operations (2016-2020), Director of Project Management (2014-2020), Senior Director of Strategic Projects and Reporting (2013-2014), Senior Director of Blue Chip Producer Services (2010-2013), Director of Client Services (2007-2010), and Business Consultant (2005-2007). Her extensive tenure at MassMutual showcases her deep expertise in business operations, project management, and strategic initiatives.
Educational Background
Angie Rios holds a Bachelor of Business Administration (B.B.A.) with a focus on Business/Commerce, General from Western New England University, obtained between 1998 and 2002. She further advanced her education with a Master of Business Administration (M.B.A.) in Business Administration and Management, General from Southern New Hampshire University. These academic qualifications have fortified her strong foundation in business and management.
Leadership and Recognitions
Angie Rios has been distinguished with several leadership credentials and recognitions. She is a graduate of the HITEC Emerging Executive program and the Leadership Pioneer Valley program, which aim to build leadership skills across communities. Additionally, she has received the HACR Young Corporate Achievers Award, highlighting her contributions and potential in the corporate sector.
Professional Contributions and Achievements
Angie Rios has been instrumental in leading significant technological deployments at MassMutual, including the implementation of PEGA systems and Salesforce platforms aimed at enhancing customer experience. Her strategic and operational guidance has delivered substantial improvements in client services and project management efficiencies.