Anna Proctor
About Anna Proctor
Anna Proctor is a Technical Writer at MassMutual, with a background in professional writing and technical communication.
Title: Technical Writer
Anna Proctor holds the position of Technical Writer. In her role, she focuses on creating and managing internal documentation using tools such as Madcap Flare. She is responsible for archiving documentation volumes to comply with company standards and resolving technical issues on company websites. Anna's responsibilities include collaborating with coworkers on projects and assisting with daily tasks.
Company: MassMutual
Anna Proctor currently works remotely as a Technical Writer for MassMutual. Her work involves managing and supporting multiple projects that enhance website functionality, usability, and branding. She is also engaged in tasks related to documentation management and technical issue resolution. Her collaborative efforts with coworkers ensure smooth project execution and adherence to standards.
Previous Employment: Empirix
From 2020 to 2022, Anna worked as a Junior Technical Writer at Empirix, an Infovista company, located in Billerica, Massachusetts, United States. During her tenure, she gained significant experience in technical writing which set the foundation for her current role. Her responsibilities there revolved around creating and managing documentation, as well as contributing to various projects.
Education: University of Massachusetts Amherst
Anna Proctor received her Bachelor of Arts in English from the University of Massachusetts Amherst. Along with her major, she pursued a minor in Linguistics and Professional Writing and Technical Communication. Her strong academic background, completed in three years from 2017 to 2020, provided her with a solid foundation for her career in technical writing.
Work at Village at Proprietors Green
Between 2017 and 2019, Anna worked as a Server at Village at Proprietors Green in Marshfield, MA. This role involved providing customer service and working within a team environment. The experience helped her develop interpersonal skills and the ability to manage various tasks efficiently.
Role at Marshfield Tennis Club
Anna served as a Youth Tennis Instructor at Marshfield Tennis Club from 2016 to 2019. Over these three years, she was responsible for coaching tennis to youth, which involved planning and conducting training sessions. This role also helped her develop strong communication and instructional skills, which are valuable in her technical writing career.