Anne Cesan
About Anne Cesan
Anne Cesan is the Lead Business Analyst at MassMutual Financial Group in Springfield, Massachusetts, with over 30 years of experience in the insurance industry.
Company
Anne Cesan currently holds the role of Lead Business Analyst at MassMutual Financial Group, located in Springfield, Massachusetts. Her professional history includes multiple positions at MassMutual, demonstrating a long-standing relationship with the company across various capacities over the years.
Title and Roles
Anne serves as the Lead Business Analyst. Her extensive career includes roles such as Business Analyst, Forms Analyst/Lead, Project Manager/Analyst, and Billing Analyst/Manager at Monarch Life Insurance Co. This diverse professional background indicates a rich foundation and varied experience in business and process analysis.
Education and Expertise
Anne Cesan holds a Business Analysis Certification from Boston University. She achieved her Bachelor's Degree from Southeastern Massachusetts University, majoring in French with a minor in Spanish. Proficient in both Waterfall and Agile Scrum methodologies, she also has extensive experience working with vendors such as iPipeline and IBM, as well as knowledge of applications and systems like Filenet P8, HP Quality Center, SAP, and VersionOne.
Insurance Industry Experience
With over 30 years of experience in the insurance industry, Anne Cesan has established her expertise at prominent companies. Her career includes significant tenures at MassMutual Financial Group and Monarch Life Insurance Company, where she has played key roles in business analysis, project management, and billing management. Her experience encompasses an array of responsibilities that contribute to her deep understanding of industry-specific processes.
Project Facilitation and Requirements Gathering
Anne leads the facilitation of requirements sessions with vendor partners for the enhancement of the iPipeline iGo e-App data entry system. She develops and maintains a Forms Matrix for documenting state form variations and insurance product rules. Collaborating with project managers, business experts, compliance teams, and other stakeholders, Anne ensures the timely implementation of projects. She also works with internal forms partners and state filing departments to update and approve forms before production release, conducting meetings to gather business requirements for functional areas including ePolicy, Life AppExpress, and Forms by State.