Aurora Cotto
About Aurora Cotto
Aurora Cotto is a User Researcher at MassMutual in Springfield, Massachusetts, with a background in the health wellness and pharmacy industry.
Current Position at MassMutual
Aurora Cotto currently works at MassMutual as a User Researcher. She started in this role in January 2022 and is based in Springfield, Massachusetts, United States. Her role involves conducting research to understand user needs and preferences, which helps inform the design and improvement of MassMutual's digital products and services.
Previous Role at Abarca Health
Before joining MassMutual, Aurora worked at Abarca Health. She served as a UX Researcher from 2020 to 2022, where she was responsible for gathering user insights to enhance user experience. Prior to this, she was a Product Owner at Abarca Health from 2019 to 2020, a role she executed remotely. During her time as Product Owner, she oversaw the development and rollout of various healthcare-related products.
Experience at Kannact
Aurora Cotto's career also includes significant roles at Kannact. She worked as a Product Owner from 2018 to 2019 in Oregon, where she managed the development of health and wellness products. Additionally, she briefly served as a Health Coach in Corvallis for three months from 2017 to 2018, providing personalized health coaching to clients.
Educational Background
Aurora pursued her higher education at the University of Puerto Rico. She studied Political Science at the University of Puerto Rico, Río Piedras, for one year from 2015 to 2016. Before that, she attended the University of Puerto Rico-Mayaguez from 2011 to 2015. Her educational background has contributed to her analytical and research skills, which she now applies in her professional roles.
Industry Experience
Aurora Cotto has a demonstrated history of working in the health, wellness, and pharmacy industry. She has accumulated extensive experience as a Product Owner and User Experience (UX) Researcher. Her roles have spanned various responsibilities, from health coaching to user research, across multiple organizations, establishing her as a versatile professional in the healthcare sector.