Bhavik P.
About Bhavik P.
Bhavik P. is an IVR QA / Test Manager at MassMutual with a diverse background in quality assurance and testing, holding multiple roles across various companies and possessing advanced degrees in Accounting, Finance, and Information Systems.
Title and Current Role
Bhavik P. serves as an IVR QA / Test Manager at MassMutual. He operates out of both Enfield, Connecticut and Springfield, Massachusetts. Bhavik has been with MassMutual since August 2018, where he leads initiatives in quality assurance and testing for interactive voice response systems.
Career at First Data Corporation
From 2016 to 2018, Bhavik P. worked at First Data Corporation in Hartford, Connecticut Area. He served as a UAT Team Lead/ Sr Business Analyst, where he focused on user acceptance testing and business analysis. During his tenure, he led a team responsible for ensuring that software products met predefined criteria before going live.
Experience at Access Health CT
Between 2014 and 2016, Bhavik P. held the position of UAT Analyst/ Test Lead at Access Health CT in Hartford, Connecticut Area. In this role, he was responsible for leading the user acceptance testing team, ensuring that the health exchange platform met all functional requirements before deployment.
Educational Background
Bhavik P. has a diverse educational background. He earned a Master of Business Administration (MBA) with a focus on Accounting and Finance from the University of Bridgeport (2008-2010). Prior to that, he obtained a Master of Accountancy specializing in Accounting and Information Systems from Western Sydney University (2006-2008). Additionally, he completed a Post Graduation in Investment and Financial Analysis from Gujarat University (2004-2005). This comprehensive education supports his expertise in both accounting and information systems.
Early Career and Quality Assurance Roles
Bhavik P. has held multiple early career roles in quality assurance and testing. In 2014, he served as a Sr Quality Assurance Analyst at the Department of Transition Assistance, State of Massachusetts, for five months. He also worked at Cloudeeva Inc from 2013 to 2014 in various roles including Test Analyst at Kaiser and Systems Analyst at Bank of America. These positions provided him with diverse experience in testing and analytical roles across different sectors.