Brendan Marceau
About Brendan Marceau
Brendan Marceau is the Senior Director of Digital Operations - Life Business Acceptance at MassMutual, with over a decade of experience in sales and financial services.
Title: Senior Director Of Digital Operations
Brendan Marceau serves as the Senior Director of Digital Operations - Life Business Acceptance at MassMutual. Located in the Springfield, Massachusetts Metropolitan Area, he is responsible for overseeing and enhancing the digital operations within the life insurance segment. His role focuses on improving business acceptance processes through digital transformation.
Previous Roles at MassMutual
Since joining MassMutual in 2017, Brendan Marceau has taken on significant roles. He started as an Internal Wholesaler, a role he held for two years. In this capacity, he was involved in various financial services tasks, advancing his understanding of the industry. After this role, he transitioned to his current position as Senior Director of Digital Operations - Life Business Acceptance.
Experience at Citizens Bank
Brendan worked at Citizens Bank as an Assistant Branch Manager from 2011 to 2017. Based in Westfield, MA, he spent six years in this role. His responsibilities included managing branch operations, supporting customer service, and overseeing day-to-day banking activities.
Retail Sales Background
Before moving into the financial sector, Brendan gained valuable sales experience at Circuit City and Best Buy. He worked in sales at Circuit City from 2009 to 2010, and at Best Buy from 2010 to 2011, both roles located in Holyoke, MA. These positions helped him develop customer service and sales skills critical to his later success in financial services.
Education in Business Administration
Brendan studied Business Administration and Management, General at Holyoke Community College from 2008 to 2011. Although his studies were in progress, the knowledge gained during this period laid a strong foundation for his career. Prior to this, he earned his High School Diploma from West Springfield High School, where he studied from 2004 to 2008.