Caleigh Ferguson
About Caleigh Ferguson
Caleigh Ferguson is a Benefit Analyst at MassMutual in Springfield, Massachusetts, with a background in psychology and extensive experience in customer service.
Current Roles at MassMutual
Caleigh Ferguson is currently employed at MassMutual in Springfield, Massachusetts. She holds dual roles as a Benefit Analyst and Benefit Specialist. In these positions, she is responsible for analyzing and managing benefit programs to ensure they meet the needs of employees.
Previous Work Experience
Before joining MassMutual, Caleigh Ferguson held roles in customer service and the food industry. She worked as a Customer Service Representative at Fitness First from 2001 to 2007 and as a Waitress at Uno Chicago Grill from 2007 to 2010. These roles helped her develop strong customer service and interpersonal skills.
Education Background
Caleigh Ferguson attended Westfield State College, where she studied Psychology. She earned a Bachelor of Arts degree in 2010. Her education in psychology provides her with valuable insights into employee needs and behaviors, which are essential for her roles at MassMutual.
Tenure at MassMutual
Caleigh Ferguson has been a part of MassMutual for over 9 years, having joined the company in October 2014. Her long tenure at the company highlights her experience and dedication in the field of employee benefits.