Carolyn Kerr
About Carolyn Kerr
Carolyn Kerr is the Director at MassMutual Financial Group and a Senior Manager-Partner Advocates at Empower, with extensive experience in Advisor Customer Relationship Management.
Current Role at Empower
Carolyn Kerr holds the position of Senior Manager-Partner Advocates at Empower. She has been with Empower since September 2021, showcasing a strong commitment to the organization. Her role involves overseeing partner advocacy and contributing to enhancing customer relationships within the company.
Experience at MassMutual Financial Group
Carolyn Kerr is serving as a Director at MassMutual Financial Group. Her experience with the company includes a previous role as Senior Client Relationship Manager, a position she held from 2018 to 2020 in Springfield, MA. In her current role, she continues to leverage her expertise in customer relationship management to benefit the company.
Educational Background
Carolyn Kerr earned a Bachelor of Arts (BA) degree in Business Administration and Management from the College of Our Lady of the Elms. She studied there from 1981 to 1984, which provided her with a solid foundation in business principles and management practices.
Skills and Expertise in Financial Services
Carolyn Kerr has a robust background in advisor customer relationship management (CRM), project management, and leadership. Her extensive experience in the financial services industry has equipped her with the skills necessary to manage complex projects and lead teams effectively.
Career Path at Empower
Before her current role as Senior Manager-Partner Advocates, Carolyn Kerr also served as a Senior Partner Advocate at Empower in 2021 for seven months. Her progression within the company highlights her ability to adapt and excel in diverse roles, contributing significantly to the organization’s customer relationship strategies.