Catia Baskerville
About Catia Baskerville
Catia Baskerville is a Case Manager for Life New Business and Digital Operations at MassMutual, with extensive experience in billing, investment, and customer service roles. She holds a Master's degree in Organizational Leadership from Grand Canyon University and a Bachelor's degree from Arizona State University.
Title
Catia Baskerville currently holds the position of Case Manager Life New Business/Digital Operations at MassMutual. She also serves as a Billing Specialist for the company in the Phoenix, Arizona Area.
Professional Experience at MassMutual
Catia Baskerville has accumulated extensive experience at MassMutual, beginning in 2013. She initially joined as a Customer Service Associate, holding the position for 8 months. She then transitioned to become a Billing Specialist from 2014 to 2015. This was followed by her role as an Investment Specialist for three years, from 2015 to 2018. Currently, she holds dual roles as Case Manager-Life New Business and Digital Operations, alongside her duties as a Billing Specialist in Phoenix, Arizona.
Previous Roles and Responsibilities
Prior to her extensive tenure at MassMutual, Catia Baskerville worked in various administrative and operational roles. She was an Administrative Assistant at the University Foot & Ankle Institute in Santa Monica, CA, for 10 months from 2012 to 2013. She also served as an Invoice and Payment Representative at Academic Advantage in the Greater Los Angeles Area for 11 months from 2011 to 2012.
Education and Expertise
Catia Baskerville holds a Master of Science in Organizational Leadership from Grand Canyon University, obtained between 2019 and 2021. She also earned a Bachelor of Arts degree from Arizona State University College of Liberal Arts and Sciences, completing her studies in 2016. Her academic background complements her professional expertise in Facility Management, communication, and timekeeping.
Background
Catia Baskerville has developed a rich professional background, refined by her various roles and educational accomplishments. She has honed her skills in several key areas including Facility Management and effective communication. Her career spans multiple disciplines, demonstrating a robust ability to manage tasks and deliver results in both administrative and operational capacities.