Chris Shugrue
About Chris Shugrue
Chris Shugrue is the Head of Collaboration Strategy at MassMutual, specializing in enterprise technology and user experience in Boston, Massachusetts.
Current Role at MassMutual
Chris Shugrue is currently serving as the Head of Collaboration Strategy for the Enterprise Technology & Experience team at MassMutual in Boston, Massachusetts. In this role, he is responsible for shaping and executing collaboration strategies to improve enterprise technology and user experience. He led the implementation of generative AI solutions to enhance collaboration tools, significantly impacting the company's operational efficiency. His involvement in strategic planning for technology adoption and operational improvements highlights his leadership in the digital transformation initiatives at MassMutual.
Previous Roles at John Hancock
Chris Shugrue has a substantial history with John Hancock, where he held multiple roles over nearly a decade. Starting as a Sr. Systems Manager for Enterprise Project & Quality Management Tools from 2007 to 2011, he then became a Sr. Systems Manager for Long Term Care Systems from 2011 to 2012. Chris continued his growth within the company by serving as the Systems Director for John Hancock Insurance - Information Services from 2012 to 2016. Later, he was promoted to Sr. Systems Director in the same department from 2016 to 2017 and finally served as Assistant Vice President from 2017 to 2021.
Early Career
Chris Shugrue's early career includes roles as Data Quality Analyst at EMC in the Enterprise Reporting Group from 2005 to 2007. He also worked at UBS Investment Bank as a Business Technology Analyst in 2005. Prior to these roles, he was involved with US Bank where he held positions as Project Manager for Information Delivery & Payment Systems from 2003 to 2005 and Enterprise QA Analyst from 2000 to 2003. These positions provided him with a solid foundation in data quality, project management, and business technology.
Educational Background
Chris Shugrue holds a Bachelor of Science in Business Administration (BSBA) in Information Systems & Management from Xavier University, where he studied from 1998 to 2002. Before attending Xavier University, he completed his high school education at Bunnell High School from 1994 to 1998. His formal education has been instrumental in shaping his career in information systems and management.
Skills and Expertise
Chris Shugrue has significant expertise in agile methodologies, leveraging them to streamline operations and improve project outcomes in his various roles. His strong background in cross-functional leadership has enabled him to effectively manage teams across different departments to achieve strategic goals. His work in implementing generative AI solutions and engaging in strategic planning for technology adoption at MassMutual underscores his capabilities in driving digital transformation and enhancing enterprise technology.