Christopher Jacque

Christopher Jacque

Telecommunications Technician @ MassMutual

About Christopher Jacque

Christopher Jacque is a Telecommunications Technician at MassMutual Financial Group's Bright Meadow Campus in Enfield, CT, with a background in desktop support and a degree in Entrepreneurship and Management from Western New England College.

Title

Christopher Jacque is currently employed as a Telecommunications Technician at MassMutual Financial Group's Bright Meadow campus in Enfield, CT. He provides expert telecommunications support and handles Move and Change requests related to phone and data services on the campus.

Previous Roles at MassMutual Financial Group

Christopher Jacque has a long history with MassMutual Financial Group. Prior to his current role, he worked as a Desktop Support Analyst from 1998 to 2006. During this time, he was based in the Springfield, Massachusetts area. This previous experience has provided him with a strong foundation in desktop support and network troubleshooting.

Education and Certifications

Christopher Jacque completed his high school education at Cathedral High School between 1987 and 1991. He then pursued higher education at Western New England College, where he studied Entrepreneurship and Management, graduating in 1995. In addition to his academic background, he holds a CompTIA Network+ Certification, demonstrating his proficiency in managing diverse network infrastructures.

Technical Expertise and Skills

Christopher Jacque possesses significant technical expertise in fields such as network conversion and data recovery. He has successfully converted networks from Token Ring to high-speed Ethernet and is skilled in voice networking and phone wiring. His technical abilities are further strengthened by his completion of SkillSoft courses in topics such as TCP/IP, WAN Technologies, and Switching Fundamentals. This additional training ensures he remains updated on the latest in networking technologies.

Roles and Responsibilities

In his role at MassMutual Financial Group, Christopher Jacque is responsible for various telecommunications tasks, including managing Move and Change requests pertaining to phones and data changes at the Enfield campus. Additionally, he ensures secure and authorized access for vendors requiring entrance to network equipment rooms (NER/SER) within the BM facility.

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