Cynthia Cartagena
About Cynthia Cartagena
Cynthia Cartagena is a Business Analyst at MassMutual Financial Group, fluent in Spanish, and has extensive experience in business and claims management.
Company
Cynthia Cartagena is currently a Business Analyst at MassMutual Financial Group. She has been with the company since January 2014. Previously, she worked in the same company as a Conversion Specialist from 2007 to 2013.
Previous Roles
Before her current role as a Business Analyst, Cynthia Cartagena worked at MassMutual Financial Group as a Conversion Specialist from 2007 to 2013. Prior to joining MassMutual, she served as a Claim Specialist/Litigation Coordinator at The Hartford from 2005 to 2007.
Education and Expertise
Cynthia Cartagena holds a Bachelor's of Science in Business Administration and Management, General, and an Executive Management degree from Bay Path University. She completed her studies from 2007 to 2011. Her educational background provides her with a solid foundation in business and management principles.
Professional Responsibilities
In her role as a Business Analyst at MassMutual Financial Group, Cynthia Cartagena is responsible for tasks such as reviewing, interpreting, and communicating plan documents to facilitate complex benefit calculations. She assists in the plan amendment process and ensures compliance and regulatory changes are met. Additionally, she manages the transition of new plans from New Business to ongoing operations.
Language Skills
Cynthia Cartagena is fluent in Spanish, which enhances her ability to communicate with a diverse range of clients. This skill is particularly beneficial in a global financial services environment, allowing for more effective client interactions and relationships.