Dawn Fisher
About Dawn Fisher
Dawn Fisher is the Senior Operations Manager at MassMutual in the Springfield, Massachusetts Metropolitan Area, with over 20 years of experience in various roles within the company.
Title and Current Position
Dawn Fisher holds the title of Senior Operations Manager at MassMutual. She currently works in the Springfield, Massachusetts Metropolitan Area, bringing a wealth of knowledge and experience to her role.
Career at MassMutual
Dawn Fisher has over two decades of experience at MassMutual. She started her career as a Call Center Specialist from 2000 to 2005, then served as Customer Service from 2005 to 2009. She was the Call Center Director in Senior Operational Management from 2009 to 2019. Fisher then transitioned into the role of Business Consultant from 2019 to 2022, before becoming the Senior Operations Manager.
Education and Professional Development
Dawn Fisher earned an Associate’s Degree in Business Administration and Management from Bay Path University, where she studied from 1996 to 2000. Before attending university, she completed her General Studies at Enrico Fermi High School from 1993 to 1996.
Leadership and Team Development
Fisher is known for her proven track record of developing individuals and teams. Her leadership style is characterized by a supportive nature, ethical approach, and patient personality. She fosters a trustworthy environment that appreciates diversity and promotes collaboration.