Deb Howson
About Deb Howson
Deb Howson is a Business Systems Analyst at Mass Mutual Financial Group with over 17 years of experience in business analysis and a strong background in the life insurance industry.
Current Role at Mass Mutual Financial Group
Deb Howson currently holds the position of Business Systems Analyst, USIG Systems at Mass Mutual Financial Group. In this role, she leverages her extensive expertise in business analysis, problem-solving, and customer-focused documentation to support the company's system requirements and enhancements. Her responsibilities include creating user-friendly documentation and procedures, testing systems, and providing training to users. Deb's experience and skills contribute significantly to the smooth functioning of systems within the organization.
Previous Experience in Compliance Systems
From 2001 to 2011, Deb Howson worked as a Project Manager in Compliance Systems at Mass Mutual Financial Group. In this role, she was responsible for managing various compliance-related projects, ensuring that all regulatory and legal standards were met. Her decade-long tenure in Springfield, MA, and Enfield, CT, underscores her capability to handle complex projects and maintain compliance in the financial industry.
Career at Connecticut Mutual Insurance Company/Mass Mutual Insurance Company
Deb Howson's career at Connecticut Mutual Insurance Company and later at Mass Mutual Insurance Company spanned several roles. From 1993 to 2001, she served as a Business Consultant for Client Services, Post-Issue, and Tax Systems in Hartford, CT, and Enfield, CT. Her tenure at Connecticut Mutual also includes roles as a Business Analyst from 1990 to 1997 and as an Assistant Business Analyst in Billing and Collections Systems from 1989 to 1993. This extensive experience in various capacities showcases her adaptability and deep understanding of the insurance sector.
Educational Background and Certifications
Deb Howson studied Business Administration and Management, General Studies at Manchester Community College. She holds a Business Analyst Master Certificate, augmenting her practical experience with formal education and certification. Her academic background complements her vast professional experience, providing her with a strong foundation in business principles and analytical skills.
Skills and Areas of Expertise
With over 17 years of experience in business analysis, Deb Howson is proficient in creating concise and user-friendly documentation and procedures. She is known for building excellent customer rapport and has a customer-focused approach. Her skill set includes analysis, problem-solving, testing, and training, making her versatile and adaptable to changing priorities and needs. Deb is also proficient in Microsoft Word, Excel, and Visio, and has substantial experience in the Life Insurance and PC Auto industries, with some exposure to Annuities.