Eric Holley
About Eric Holley
Eric Holley is the Digital Operations Business Execution Lead at MassMutual, with extensive experience in project management and digital process ownership.
Title
Eric Holley currently holds the position of Digital Operations Business Execution Lead at MassMutual. In this role, he is responsible for managing both agile and waterfall team environments, ensuring project delivery and health. He creates a work environment that emphasizes proactivity, agility, economy, collaboration, fun, and accountability.
Current Role at MassMutual
Eric Holley works in the Springfield, Massachusetts Metropolitan Area for MassMutual as the Digital Operations Business Execution Lead. He manages the capacity and demand of business operations to align with strategic goals. Holley also leads the portfolio management of digital operations efforts, covering technology, people, and workflow. He collaborates with stakeholders to build a prioritization framework for evaluating and managing competing project priorities.
Previous Roles at The Hartford
Before joining MassMutual, Eric Holley was employed at The Hartford in various roles. From 2021, he served as an Agile Process Lead for four months. He also worked as a Digital Process Owner from 2018 to 2021, managing digital processes for three years. Earlier in 2018, he held the position of Commercial Project Manager/Business Consultant for six months in the Hartford, Connecticut Area.
Career at Aetna
Eric Holley has significant experience working at Aetna. From 2015 to 2018, he was a Senior Project Manager for Business Operations. Prior to that, he functioned as a Sales Associate from 2013 to 2015. He has also held roles such as EDI Production Consultant (2012–2013), Benefit Consultant (2006–2012), and Workload Distributor/Quality Analyst, Credentialing (2003–2006) in the Hartford, Connecticut Area.
Education and Academic Background
Eric Holley received his Master of Science (M.S.) in Organizational Communication from Central Connecticut State University, studying from 2008 to 2011. He also holds a Bachelor of Science (B.S.) in Communication and Media Studies from Western Connecticut State University, where he studied from 1999 to 2003.