G Monica
About G Monica
G Monica is a Senior Associate in Technical Operations at MassMutual, based in Hyderabad, Telangana, India.
Title and Current Role
G Monica currently holds the title of Senior Associate - Technical Operations at MassMutual. Based in Hyderabad, Telangana, India, she started her role in December 2021. In this position, she is responsible for overseeing technical operations, managing systems, projects, and teams across various IT environments. Her role involves delivering solutions that drive business growth and optimize systems and networks.
Professional Experience at MassMutual
G Monica joined MassMutual in December 2021 and has since been working as Senior Associate - Technical Operations. She plays a critical role in the company's technical operations, focusing on system optimization and network management. Her responsibilities include troubleshooting IT issues and implementing solutions that contribute to the business's overall growth. Her extensive experience in technical operations makes her a valuable asset to the team.
Work History at Wipro Limited
Before joining MassMutual, G Monica had a substantial career at Wipro Limited. From 2020 to 2021, she served as Service Operations Manager, where she managed service operations for a year. Prior to that, she was the Major Incident & Problem Manager from 2014 to 2021, a role she held for seven years. During her tenure at Wipro, she gained extensive experience in identifying and troubleshooting problems in IT environments.
Education and Qualifications
G Monica completed her Bachelor of Technology degree in Computer Science from JNTUH College of Engineering Hyderabad. She attended the college from 2008 to 2012. Her educational background in Computer Science provided her with the foundational knowledge and skills required to excel in technical operations and IT management roles.
Technical Expertise and Skills
G Monica has a proven track record of delivering solutions that drive business growth and optimize systems and networks. She is comfortable managing systems, projects, and teams across various IT environments. Her extensive experience includes identifying and troubleshooting issues, ensuring operational efficiency, and generating growth for clients through robust initiatives across all service lines.