George Markoulakis
About George Markoulakis
George Markoulakis is the Investment Operations Director at MML Investors Services, LLC, part of MassMutual, with extensive experience in compliance, risk management, and business process optimization.
Current Role at MassMutual
George Markoulakis serves as the Investment Operations Director at MML Investors Services, LLC, which is a part of MassMutual. Based in Springfield, MA, he plays an essential role in managing investment operations, implementing strategic business controls, and enhancing operational efficiencies. His focus is on reducing operational risks and aligning business processes with the company's long-term objectives.
Previous Experience at Sterling Bridge / SBIA
Prior to his current role, George worked at Sterling Bridge / SBIA as the Office of Supervisory Jurisdiction Director. He held this position for four years, from 2014 to 2018. His role encompassed overseeing compliance and supervisory functions, ensuring that the organization adhered to regulatory standards and internal policies.
Career at MetLife
George has significant experience with MetLife, having served in multiple roles. From 2012 to 2014, he was a Senior Agency Compliance Consultant where he focused on compliance-related projects. Before that, he was the Director of Risk & Business Management, a role he held from 2005 to 2011. His work at MetLife involved managing risk and business operations, further enhancing his expertise in compliance and operational efficiency.
Early Career and Experience at Citigroup
From 1998 to 2005, George was the Vice President of Operations at Citigroup. In this role, he was responsible for overseeing operational activities and implementing business strategies that improved service delivery and operational efficiency. Before joining Citigroup, he worked at Sun Life of Canada as a Manager for Trading and Field Support from 1996 to 1998.
Educational Background
George Markoulakis holds an MBA from the Isenberg School of Management, UMass Amherst, where he studied from 1992 to 1996. He also earned a BS in Finance and Managerial Statistics from the Martin J. Whitman School of Management at Syracuse University, where he studied from 1981 to 1986. His educational background has provided a solid foundation for his career in investment operations and risk management.