Glory Aviles
About Glory Aviles
Glory Aviles is the Insurance Operations Director at MassMutual, with a background in Legal Studies and Business Administration. She has held multiple roles at MassMutual, demonstrating her resourcefulness and problem-solving skills.
Title
Glory Aviles holds the position of Insurance Operations Director at MassMutual. She began this role on January 1, 2021. In this capacity, she oversees operations related to insurance, leveraging her experience and skills to ensure smooth and effective processes within the company.
Company
Glory Aviles is currently working at MassMutual, a well-known insurance company. Over the years, she has taken on numerous roles at MassMutual, allowing her to develop a comprehensive understanding of the industry and its operations. Her career at MassMutual has seen her in various capacities, from customer service to specialist roles, culminating in her current directorial position.
Education and Expertise
Glory Aviles studied at Bay Path University, earning a Master of Business Administration (MBA) in General Legal Studies and a Bachelor of Arts (BA) in Legal Studies. Additionally, she holds an Associate's degree in Business Administration and Management from Holyoke Community College. These educational qualifications have equipped her with a solid foundation in both legal and business aspects, contributing to her ability to manage complex tasks and solve intricate problems.
Background
Glory Aviles has a diverse background in both legal studies and business administration. She has gained extensive experience through various roles at MassMutual, including Insurance Consultant, Call Center Team Specialist, Senior Customer Service Advocate, and Customer Service Representative. Her ability to transition between roles demonstrates her versatility and depth of knowledge in the insurance field.
Professional Experience at MassMutual
Throughout her career at MassMutual, Glory Aviles has held multiple roles, contributing to various facets of the company. She started as a Customer Service Representative in 2017 and progressed to a Senior Customer Service Advocate, then a Call Center Team Specialist, followed by a brief stint as an Insurance Consultant before becoming the Insurance Operations Director. Each role has contributed to her understanding and expertise in effectively managing and resolving complex issues within the insurance industry.