Hanna Liao
About Hanna Liao
Hanna Liao is a Client Services Assistant at Massmutual Financial Group in Springfield, Massachusetts, with a background in communication and sociology from the University of California, Davis.
Title and Current Role
Hanna Liao serves as a Client Services Assistant at MassMutual Financial Group. Based in Springfield, Massachusetts, she focuses on customer-relationship management and seeks to increase transparency between communicators. Part of her duties involves using both quantitative and qualitative analysis to measure the success of promotions.
Career Background
Hanna Liao began her career as a Sales Associate at Pretty in Pink in 2012 for 2 months. She subsequently worked as a Dental and Clerical Intern at Huang and Gonzales Orthodontics from 2011 to 2012. At Northgate High School, she held the role of Student President and Event Leader from 2009 to 2013. These experiences allowed Hanna to develop diverse skills in customer service, administrative tasks, and leadership.
Education and Expertise
Hanna Liao completed her Bachelor of Arts degree in Communication and Sociology at the University of California, Davis between 2014 and 2016. Prior to this, she studied at Northgate High School from 2008 to 2012. Throughout her educational journey, she actively participated in various activities and held leadership roles, enhancing her communication and planning skills.
Professional Goals
Hanna Liao aims to contribute to company growth through the promotion of products, brands, services, and clients. She is particularly interested in using quantitative and qualitative analysis to measure the success of promotional activities. Her long-term goals include advancing customer-relationship management and increasing transparent communication within organizations.