Hillary Dumond
About Hillary Dumond
Hillary Dumond is the Investment Specialist Team Lead at MassMutual in Springfield, Massachusetts, with a background in sales and management in the hospitality industry.
Title and Current Role
Hillary Dumond currently serves as the Investment Specialist Team Lead at MassMutual in the Springfield, Massachusetts area. In this role, she oversees the performance and coordination of the transfer of assets team, ensuring smooth operations and efficient processes. She provides essential leadership and guidance to the team, representing them in agency fly-ins, panel discussions, and various training sessions.
Previous Work Experience
Before joining MassMutual, Hillary Dumond held the position of Sales Manager at Hilton Garden Inn Hartford South/Glastonbury in Hartford, Connecticut, from 2016 to 2018. In this role, she was responsible for driving sales and managing client relationships. Prior to that, she worked as the Food and Beverage Outlets Manager at Sheraton Hartford Hotel at Bradley Airport in Windsor Locks, Connecticut, from 2015 to 2016. Her responsibilities included overseeing food and beverage operations and ensuring a high level of service.
Educational Background
Hillary Dumond holds a Bachelor of Arts (B.A.) degree in Music Performance and Music Education from Mount Holyoke College. Her educational background has equipped her with disciplined skills in performance and instructional techniques, contributing to her capabilities in training and development within her professional roles.
Training and Development Initiatives at MassMutual
At MassMutual, Hillary Dumond has been pivotal in developing and implementing essential training guides and team materials for the transfer of assets process. She plays a key role in the training and development of new team members as well as employees from other departments, aiming to maximize job satisfaction and promote a positive work environment. Her initiatives contribute to the effective onboarding and continuous improvement of the team's capabilities.
Role in Team Representation and Problem Resolution
Hillary Dumond represents the transfer of assets team at various high-profile events, including agency fly-ins and panel discussions. She collaborates closely with the Transfer of Assets Director to address high-level problem resolutions, ensuring that complex issues are managed efficiently. Her expertise and leadership strengthen the communication and operational strategies of the team.