Jacob Remillard
About Jacob Remillard
Jacob Remillard is a Call Center Specialist at MassMutual and Vice President at Prolines, with a background in business and managerial economics.
Current Role at MassMutual
Jacob Remillard is currently employed as a Call Center Specialist at MassMutual. Based in the Springfield, Massachusetts Metropolitan Area, he leverages his skills to provide exemplary customer service. His responsibilities likely include handling customer inquiries, resolving issues, and ensuring a smooth operational flow within the call center setting.
Vice President Role at Prolines
Jacob Remillard holds the position of Vice President at Prolines in South Hadley, Massachusetts. In this role, he has overseen payroll and crew operations, which led to his promotion. His management skills have been pivotal in operational efficiency and staff productivity.
Branch Manager at Student Painters
During 2022, Jacob Remillard served as the Branch Manager at Student Painters for six months in South Hadley, Massachusetts. He implemented a successful sales incentive program that resulted in over $130,000 in sales within four months. Additionally, he achieved a 35% conversion rate, significantly outpacing the typical student average. Remillard hired, trained, and incentivized 18 employees, including a marketing team of five college and high school students. He also managed a full-time crew that completed 30 projects over the summer.
Previous Roles in Sales and Coordination
Jacob Remillard has held various roles in sales and coordination. He worked as a Moving Coordinator & Estimator at Boomerang Storage for four months in Holyoke, Massachusetts, in 2021. In 2020, he served as a Sales Representative for Vivint Solar in Chicopee, Massachusetts, for three months. These roles provided him with ample experience in customer interactions, sales tactics, and logistical coordination.
Educational Background
Jacob Remillard has a robust educational background in business and managerial disciplines. He studied Business/Managerial Economics at the University of Massachusetts Amherst from 2020 to 2022, where he achieved a degree in Managerial Economics. Prior to that, he attended Florida Atlantic University from 2018 to 2020 and earned an Associate's degree in Business Administration and Management, General. His involvement in multiple college clubs such as the American Marketing Association, Association of STEM Entrepreneurs, and The Investors Association allowed him to apply his academic knowledge practically.