Jamie Dennis
About Jamie Dennis
Jamie Dennis is a Billing Specialist at MassMutual in Phoenix, Arizona, with over a decade of experience in customer-facing roles.
Billing Specialist at MassMutual
Jamie Dennis currently holds the position of Billing Specialist at MassMutual, located in the Phoenix, Arizona Area. Since joining MassMutual in June 2015, Jamie has been responsible for managing initial premium management processes. This includes tasks such as depositing funds, transferring funds, processing EFT returns, and issuing refunds. In this role, Jamie also serves as a direct line of contact with agents and new business coordinators, ensuring smooth communication and efficient handling of billing processes.
Previous Roles in Customer Accounts and Sales Assistance
Before joining MassMutual, Jamie Dennis gained extensive experience in various roles across different industries. Jamie worked as a Customer Accounts Specialist at Signarama from 2013 to 2015, where responsibilities included managing customer accounts and ensuring client satisfaction. Prior to this, Jamie served as a Sales Assistant at Yellowbook in 2012 for eight months, where tasks included supporting the sales team and assisting with customer inquiries. These roles provided valuable experience in customer service and account management.
Head Cashier at Big Y World Class Market
Jamie Dennis served as Head Cashier at Big Y World Class Market from 2002 to 2015, a tenure spanning 13 years. In this position, Jamie oversaw cashier operations, ensuring accuracy in transactions and providing excellent customer service. The long-term commitment to this role highlights Jamie's dedication to maintaining high standards and delivering consistent performance in a customer-facing environment.
Educational Background
Jamie Dennis holds a Bachelor of Arts (BA) in Communication and Media Studies from Quinnipiac University. Jamie attended the university from 2002 to 2005, acquiring a foundation in communication principles and media studies. This educational background has been instrumental in shaping Jamie's career, providing essential skills for effective communication and professional interaction in various roles.