Jared Del Re
About Jared Del Re
Jared Del Re is a DSA-Desktop Support professional at MassMutual Financial Group, providing extensive desktop support and managing print operations for over 10,000 employees.
Current Position at MassMutual Financial Group
Jared Del Re currently serves as DSA-Desktop Support at MassMutual Financial Group. In this role, he provides desktop support for over 10,000 home office and field employees using remote tools, phone, and email. He supports various home-grown applications along with third-party software. Additionally, Jared manages print operations for both the Springfield and Enfield campuses, overseeing Lanier and Clarity techs. He plays a key role in the Printer Refresh Project and the utilization of Lanier devices.
Previous Experience at PwC and American Care Partners
Prior to his current role, Jared Del Re worked at PwC (PRICEWATERHOUSECOOPERS) from 2007 to 2009 as part of the desktop support team. In 2007, he briefly worked as a PC Technician at American Care Partners @ Home, Inc. for three months, where he gained experience in technical troubleshooting and support.
Education in Criminal Justice and Information Technology
Jared Del Re studied at Western New England College from 2003 to 2007. He pursued studies in Criminal Justice and Information Technology, which provided him with a solid foundation in both fields. This blend of disciplines has equipped Jared with a unique perspective and a versatile skill set.
Expertise in Desktop Support and Network Connectivity
Jared Del Re possesses extensive expertise in desktop support, providing assistance to both home office and field employees. His proficiency includes troubleshooting network connectivity issues, ensuring seamless and reliable system performance. Jared’s skills are crucial for maintaining the operational efficiency of the organizations he supports.
Roles as Infrastructure and Print Coordinator
In addition to his desktop support duties, Jared Del Re serves as an Infrastructure Coordinator and a Print Coordinator for a Fortune 100 company. These roles involve overseeing critical infrastructure elements and managing print operations to ensure optimal performance and resource utilization. His work is instrumental in supporting the company's technological and operational needs.