Jason Kaleta
About Jason Kaleta
Jason Kaleta is the Director of Worksite Case Setup & Illustrations at MassMutual in Enfield, CT, with extensive experience in management and operations across various industries.
Company
Jason Kaleta currently works at MassMutual in Enfield, CT. MassMutual is a company known for providing a range of insurance and financial services.
Title
Jason Kaleta holds the position of Director, Worksite Case Setup & Illustrations at MassMutual. His role involves significant responsibilities in overseeing case setup and managing illustrations relevant to worksite operations.
Previous Roles
Jason has extensive experience in various managerial and supervisory roles. He served as Account Manager at MassMutual from 2015 to 2017. Before this, he was Manager of Top Seller Support at StubHub from 2012 to 2014 and Operations Supervisor at Crump Life Insurance Services from 2010 to 2012. His earlier roles include Manager of Service Operations at The Hartford from 2005 to 2009, Manager/Process Engineer at Pindar Set, Inc. from 2001 to 2005, and Project Coordinator at the U.S. Department of Energy/RMCI from 1999 to 2001.
Education and Expertise
Jason Kaleta earned a Bachelor of Arts in Communications from Assumption University, graduating in 1996. He is trained in LEAN methodology and coaching techniques and has expertise in developing start-up organizations and teams. His professional skills include overseeing various business units, leading transformation activities, managing team metrics and scorecards, and coordinating voluntary benefits teams and reporting systems.
Background
Jason Kaleta's background includes serving as a business owner, sponsor, and subject matter expert on numerous projects and transformation activities. He represents his company at client site visits to review processes and production expectations. Additionally, Jason acts as a single point of contact for escalations, case review, and prioritization activities. He also manages capacity and staffing models for his business units while expanding and maintaining quality processes.