Jennifer Latour, Csm
About Jennifer Latour, Csm
Jennifer Latour is an IT Project Manager specializing in Data Analytics at MassMutual in Springfield, Massachusetts, with extensive experience in agile methodologies and a robust background in financial services.
Title
Jennifer Latour is currently serving as an IT Project Manager in Data Analytics at MassMutual, based in Springfield, Massachusetts, United States. She leverages her extensive experience in data analytics and project management to drive the company's IT initiatives.
Career at MassMutual
Jennifer Latour has held multiple roles at MassMutual, showcasing a diverse skill set. She currently works as an IT Project Manager, Data Analytics. Previously, she has served as an IT Project Manager for IS Technology from 2018 to 2022, Business Intelligence Consultant in 2018, Continuous Improvement Consultant from 2017 to 2018, Change Agent Consultant from 2013 to 2017, and Field Service Specialist from 2007 to 2013. These roles have been located in Springfield, Massachusetts, and Enfield, Connecticut.
Previous Employment History
Before her tenure at MassMutual, Jennifer Latour worked as an Assistant Manager Operations at Northampton Cooperative Bank, a division of Greenfield Cooperative Bank, from 2002 to 2007 in Northampton, Massachusetts. She also served as a Customer Service Supervisor at Big Y World Class Market from 1996 to 2002 in Northampton, Massachusetts. These roles contributed to her robust background in customer service and operations management.
Education and Certification
Jennifer Latour earned her Bachelor of Arts (BA) in English from the University of Massachusetts, Amherst, studying from 1997 to 2001. She is also a Certified Scrum Master (CSM), indicating her proficiency in agile methodologies.
Specialized Skills
Jennifer Latour specializes in lean management and has a strong ability to connect business concepts from tactical to strategic levels. She is passionate about developing teams to realize their fullest potential and implementing solutions that benefit customers. Her background in financial services, project management, and data analytics allows her to effectively optimize processes and deliver impactful results.