Jennifer Wilson
About Jennifer Wilson
Jennifer Wilson is a Call Center Customer Service Representative at MassMutual and Empower Retirement in Enfield, Connecticut, with extensive experience in the financial industry and software development.
Current Employment
Jennifer Wilson is presently employed at MassMutual and Empower Retirement, both located in Enfield, Connecticut. At MassMutual, she holds the position of Call Center Customer Service Representative, while at Empower Retirement, she also serves as a Customer Service Representative within the call center. Her roles primarily involve client interaction and support through call center operations.
Previous Employment
Jennifer Wilson has a varied professional background. She worked at Journal Inquirer in Manchester, Connecticut, as a Customer Service Specialist from 2020 to 2021. Other significant roles include being Manager at SS&C Technologies for 10 months between 2015 and 2016, and serving at White House Black Market as Sales Lead from 2014 to 2018. Notable positions at Eagle Investment Systems include Vice President, Principal Consultant, Managing Director, Solutions Architect, and Senior Implementation Consultant.
Educational Background
Jennifer Wilson attended the University of Hartford, where she studied Mathematics and obtained a Bachelor of Sciences degree from 1988 to 1992. Her academic background laid a strong foundation for her subsequent career, particularly within the fields of software development and financial industries.
Skills and Expertise
Jennifer Wilson has a robust skill set centered on software development for financial industries, quality assurance, and project management. Her expertise extends to providing data management and accounting solutions for financial organizations. Additionally, she is adept at creating PowerPoint presentations and excels in solutioning, project management, sales, and client relations, often participating in conferences and presentations.