Joel White
About Joel White
Joel White is a Customer Service Specialist at MassMutual and Waste Management with a background in accounting and business management.
Current Employment at MassMutual
Joel White has been employed as a Customer Service Specialist at MassMutual since October 2019. He is based in the Springfield, Massachusetts area, where he focuses on addressing customer inquiries and providing efficient solutions related to insurance, financial services, and other offerings by MassMutual. His role involves maintaining customer satisfaction by handling issues promptly and professionally.
Role at Waste Management
In addition to his position at MassMutual, Joel White works as a Customer Service Representative at Waste Management in Windsor. His responsibilities include handling customer concerns, facilitating waste management services, and ensuring a high level of customer retention and satisfaction. His role involves interacting with customers to resolve service issues and ensure seamless waste management operations.
Experience as Senior Recovery Agent at RMS
Joel White served as a Senior Recovery Agent at RMS from 2006 to 2018, amassing 12 years of experience in recovery operations. Based in the Hartford, Connecticut area, he specialized in debt recovery and collection activities. His role involved negotiating payments, handling delinquent accounts, and working towards recovering outstanding debts for clients.
Previous Position at GMAC-RFC
From 2003 to 2006, Joel White was employed at GMAC-RFC. Over his three-year tenure, he contributed to various financial services, focusing on tasks such as loan origination, financial analysis, and customer service. His work supported GMAC's mission to provide comprehensive financial solutions.
Education in Accounting and Business/Management
Joel White studied Accounting at Morse School of Business from 1987 to 1988. He furthered his education at Capital Community College, where he studied Marketing and achieved credentials in Accounting and Business/Management. His educational background laid a strong foundation for his career in finance and customer service, equipping him with essential skills for his professional pursuits.