Joshua Rivera
About Joshua Rivera
Joshua Rivera is a Business Acceptance Specialist at MassMutual Financial Group with over 15 years of experience in the insurance and financial services industry.
Current Title and Role at MassMutual Financial Group
Joshua Rivera currently serves as a Business Acceptance Specialist at MassMutual Financial Group, located in Springfield, Massachusetts.
Previous Roles at MassMutual Financial Group
Before assuming his current role, Joshua Rivera worked as a Case Manager for Executive Group Life at MassMutual Financial Group from 2015 to 2018. During his tenure, he focused on managing executive group life insurance cases.
Experience at Cigna
Joshua Rivera was employed at Cigna as an Account Installation Senior Associate from 2011 to 2015. He worked in Bloomfield, Connecticut, and contributed to account installations over a period of four years.
Roles at MetLife
Joshua Rivera held two significant positions at MetLife in New York. From 2009 to 2011, he worked as a Remittance Analyst, and from 2007 to 2009, he served as an Annuity Service Representative. These roles allowed him to build extensive experience in financial operations.
Early Career and Customer Service
Joshua Rivera began his professional journey as a Customer Service Representative at Eds Group, working there from 2005 to 2007. This initial role set the foundation for his future in customer service and financial industries.
Education and Academic Background
Joshua Rivera attained a Bachelor of Arts in Communication from the University of Hartford, where he studied from 2000 to 2004. He also managed operations for student centers and activities at the University from 2004 to 2005, showcasing early leadership skills. He attended Torrington High School before his college education.
Insurance and Financial Services Experience
With over 15 years of experience in the insurance and financial services industry, Joshua Rivera has developed a solid background through various roles at multiple companies. His career spans from customer service roles to specialized positions in financial operations and account management.