Karen Mattoon
About Karen Mattoon
Karen Mattoon is a Test Lead at MassMutual Financial Group and MassMutual Life Ins Co, with over 15 years of experience in this role and a background in client services and information technology.
Current Position at MassMutual Financial Group
Karen Mattoon currently holds the position of Test Lead at MassMutual Financial Group. In her role, she is responsible for overseeing the testing processes to ensure software quality and reliability. Her responsibilities likely include coordinating test activities, managing test teams, and working closely with other departments to align testing strategies with organizational goals.
Educational Background
Karen Mattoon has built a robust educational foundation. She earned her Bachelor’s degree in Information Technology from Lesley University, where she studied from 2000 to 2004. Her pursuit of higher education continued at Rensselaer at Work, where she achieved a Master of Science in Management from 2005 to 2007. This combination of technical and management education positions her well for leadership roles in technology and services.
Experience as Client Services Consultant
Karen Mattoon has extensive experience in client services, having served as a Client Services Consultant at MassMutual Life Ins Co for 11 years, from 1986 to 1997. In this capacity, she was likely involved in handling client inquiries, managing client relationships, and ensuring high levels of customer satisfaction.
Career at MassMutual Life Ins Co
Karen Mattoon has had a long-standing career at MassMutual Life Ins Co spanning over 15 years, primarily in the role of Test Lead. Her tenure has seen her transition through multiple roles, starting from Client Services Consultant to Test Lead. Her extensive experience within the company underscores her in-depth knowledge of its operations and her commitment to its values and objectives.
Work at MassMutual Life Ins Co
Karen Mattoon has significant tenure at MassMutual Life Ins Co, highlighted by her 15 years of service as Test Lead. Her tenure as Client Services Consultant, lasting 11 years, also forms a crucial part of her career. During her time at the company, she has taken on various roles and responsibilities, contributing to her comprehensive understanding of the company's business processes and client service operations.