Kathy Chase
About Kathy Chase
Kathy Chase is a Business Analyst and Systems Specialist at MassMutual, specializing in ServiceNow Service Request Management Services.
Company
Kathy Chase is employed at MassMutual in the United States. She serves as a Business Analyst and Systems Specialist within the company. MassMutual, formally known as Massachusetts Mutual Life Insurance Company, is a leading American mutual life insurance company.
Title
Kathy Chase holds dual roles at MassMutual as a Business Analyst and Systems Specialist. These positions involve analyzing business processes and managing system requirements to support organizational goals.
Education and Expertise
Kathy Chase graduated from Western New England University, where she studied from 1980 to 1984. She specializes in ServiceNow Service Request Management (SRM) Services and has accumulated over 9 years of experience working specifically with this technology.
Background
Prior to her current roles at MassMutual, Kathy Chase worked as a Senior Systems Analyst at MassMutual Financial Group. She has been with MassMutual since August 2014 and has played a significant role in the company's technological advancement efforts.
Achievements
Kathy Chase was involved in the conversion project that transitioned from a Cisco product to ServiceNow Service Request Management. Her expertise in SRM has been instrumental in implementing and managing ServiceNow services at MassMutual.