Kathy Held
About Kathy Held
Kathy Held is an IT Delivery Leader and Certified Agile Coach at MassMutual in Springfield, Massachusetts.
IT Delivery Leader and Certified Agile Coach
Kathy Held currently holds the position of IT Delivery Leader and Certified Agile Coach at MassMutual, located in the Springfield, Massachusetts area. Her role involves overseeing the delivery of IT projects and advocating for Agile methodologies within the organization. In her capacity, Kathy ensures the seamless execution of IT initiatives, fostering an environment that promotes efficiency, collaboration, and continuous improvement.
Previous Role as Business Systems Consultant
Before advancing to her current role, Kathy Held served as a Business Systems Consultant at MassMutual. In this capacity, she was responsible for analyzing and improving business systems and processes. Her work included collaborating with different departments to optimize systems and support business goals, leveraging her expertise to enhance organizational effectiveness.
Education at Westfield State University
Kathy Held pursued her higher education at Westfield State University. The courses and experiences gained during her time at the university laid the foundation for her proficient career in IT and Agile coaching. Her academic background has been instrumental in equipping her with the knowledge and skills required for her professional endeavors.
Leading Shared Services Data Team at MassMutual
As an IT Delivery Leader, Kathy Held is responsible for leading a Shared Services Data team at MassMutual. This role involves managing data services that support various business functions across the organization. Kathy's leadership ensures that the team delivers high-quality data solutions that meet the evolving needs of the business.
Certifications in Agile Coaching and Management
Kathy Held holds multiple professional certifications that underscore her expertise in Agile coaching and management. These include the IC Agile Certified Professional Agile Coach (ICP-ACC), Certified SAFe 4 Program Consultant (SPC 4), Kanban Management Professional (KMP), and Certified Agile Leader (CAL). These certifications reflect her commitment to continuous learning and her proficiency in leading Agile transformations within organizations.