Kawal Sandhu (Fraud Product Owner)
About Kawal Sandhu (Fraud Product Owner)
Kawal Sandhu is a Product Owner specializing in Digital Fraud at MassMutual with extensive experience in business analysis and process improvement.
Current Role at MassMutual
Kawal Sandhu holds the position of Product Owner - Digital Fraud at MassMutual. Based in the Springfield, Massachusetts area, Sandhu is responsible for overseeing digital fraud prevention efforts. Additionally, he works as a Senior Business Consultant for MassMutual Fraud Operations, also in the Springfield area. His expertise in fraud detection and prevention is instrumental in safeguarding the company's digital assets and preventing fraudulent activities.
Previous Experience in Financial Services
Before joining MassMutual, Kawal Sandhu gained significant experience in the financial services industry with Voya Financial. From 2016 to 2017, he worked as a Senior Business Analyst in Tax Operations & Compliance in Windsor, CT. Prior to that, he was a Lead Business Analyst at the same company in 2014. His role at Voya Financial involved conducting comprehensive business analyses and supporting compliance initiatives.
Consultant Roles Across Various Firms
Sandhu has held consulting positions at several top-tier organizations. Notably, he was a Business Process Analyst at Bridgewater Associates in Westport, Connecticut, and a Business System Analyst at Vanguard in Malvern, PA. His consultancy roles have allowed him to work on complex IT solutions, focusing on improving business processes and developing efficient systems for financial operations.
Educational Background and Certifications
Kawal Sandhu obtained a Master of Business Administration (MBA) with a focus on Product Commercialization/Marketing from the Rochester Institute of Technology, where he studied from 2010 to 2013. He also holds a Bachelor of Arts in Economics from Punjabi University. Additionally, Sandhu is certified in Business Analysis (CBAP-IIBA) and Project Management (CAPM-PMI), underscoring his expertise in these areas.
Expertise in Business Analysis
With over 7 years of experience in business analysis, Kawal Sandhu specializes in solving complex, multi-variant business problems. His professional journey includes roles where he has successfully analyzed and improved business processes, contributing to the efficiency and effectiveness of the organizations he has worked with. Sandhu's analytical skills and his ability to develop IT solutions have made him a valuable asset in various consulting roles across the financial sector.