Kelly Higgins
About Kelly Higgins
Kelly Higgins is the Executive Assistant to the Customer Experience Group at Massmutual Financial Group in Springfield, Massachusetts, with over 30 years of experience in various administrative roles.
Current Role at Massmutual Financial Group
Kelly Higgins is currently serving as the Executive Assistant to the Customer Experience Group at Massmutual Financial Group. She has been in this role since 2009. Based in Springfield, Massachusetts, she supports the Customer Experience team by managing schedules, coordinating meetings, and handling administrative tasks. Her extensive experience in administrative and executive support roles enables her to contribute effectively to the team's operations.
Previous Positions at Massmutual Financial Group
Kelly Higgins has held multiple positions at Massmutual Financial Group over her extensive career. From 2004 to 2009, she worked as the Executive Assistant to the Senior Vice President of Retirement Income. Before that, she served as the Executive Assistant to the Senior Vice President of the Savings Product Division from 1998 to 2004. From 1993 to 1998, she was the Administrative Assistant to the Chief Medical Director of Life Risk Management. Her career began in 1987 when she joined as the Administrative Assistant to the Second Vice President of Retirement Services, a position she held until 1993.
Career Longevity and Experience
Kelly Higgins has built a robust career spanning over three decades at Massmutual Financial Group. Starting in 1987, she has steadily progressed through various administrative and executive assistant roles. Her long-standing tenure and diverse experience across different divisions, including Retirement Income, Savings Products, Life Risk Management, and Retirement Services, speak to her adaptability and dedication.
Contribution to Springfield Business Community
Throughout her career at Massmutual Financial Group, Kelly Higgins has been based in Springfield, Massachusetts. Her long-term presence in the local business community underscores her commitment not only to her company but also to the local economy. By working closely with senior executives and contributing to the operations of multiple divisions, she has played a vital role in supporting the financial services sector in Springfield.