Kim Grose

Kim Grose

Quality Audit Director @ MassMutual

About Kim Grose

Kim Grose is the Quality Audit Director at MassMutual Financial Group, overseeing underwriting quality and vendor audits.

Quality Audit Director at MassMutual Financial Group

Kim Grose is currently holding the position of Quality Audit Director at MassMutual Financial Group. In this role, Kim manages a team that reviews individual life underwriting decisions, ensuring they meet quality standards and adhere to underwriting guidelines. Kim also oversees vendor and contract underwriter audits to ensure the correct assessment of information.

Previous Experience at Nationwide Insurance

Before joining MassMutual, Kim Grose worked at Nationwide Insurance. There, Kim served as Division Manager from 1998 to 2008, accumulating a decade of experience in Columbus, Ohio. This role involved various responsibilities that contributed to Kim's expertise in insurance and quality audits.

Early Career at Aetna Life Insurance Company

Kim Grose began a career at Aetna Life Insurance Company. From 1993 to 1998, Kim worked as a Team Lead in Hartford, Connecticut. This five-year period at Aetna marked the initial phase of Kim's professional journey in the insurance industry, laying the groundwork for future roles in quality auditing and management.

Education in Sociology, Psychology, and Criminal Justice

Kim Grose holds a Bachelor of Science (B.S.) degree from Charter Oak State College, achieved after studying Sociology, Psychology, and Criminal Justice from 1990 to 1998. This educational background has provided Kim with a broad understanding of human behavior, societal structures, and the criminal justice system, contributing to the analytical skills necessary for a role in quality auditing.

Subject Matter Expert in Algorithmic Underwriting Project

Kim Grose serves as a Subject Matter Expert (SME) for a large-scale algorithmic underwriting project. This involves leveraging extensive industry knowledge to support the development and implementation of advanced underwriting algorithms, ensuring they align with established guidelines and enhance decision-making processes.

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