Latisha Rush
About Latisha Rush
Latisha Rush is a Quality Assurance Specialist at MassMutual and the Founder of Courageous Consultation Services, LLC, with over twenty years of experience in the insurance and financial services industry.
Current Role at MassMutual
Latisha Rush currently works as a Quality Assurance Specialist at MassMutual. In this role, she is responsible for performing daily regulatory audits to ensure compliance with business regulations and requirements. Her work is pivotal in maintaining high standards of quality and compliance within the company. Additionally, she partners with robotics engineers to create and maintain bot audit automations for various transactions, streamlining the auditing process and enhancing efficiency.
Founder of Courageous Consultation Services, LLC
Latisha Rush is the founder of Courageous Consultation Services, LLC, located in Hartford, Connecticut. Through this venture, she provides mentorship and coaching aimed at minority women and youth. Her work here focuses on empowering individuals to achieve their personal and professional goals. She conducts workshops that emphasize using Biblical Faith principles, supporting clients through a faith-based approach to development and achievement.
Past Positions at MassMutual
Latisha Rush has accrued extensive experience at MassMutual, holding several key positions over her career. She worked as an Annuity Post Issue Analyst from 2001 to 2008 in Hartford, Connecticut, then as an Annuity New Business Analyst from 2008 to 2011 in Enfield, Connecticut. She also served as an Owner/Bene Policy Holder Specialist from 2011 to 2017 in Springfield, Massachusetts, and later as an Income Settlement Specialist from 2017 to 2018 in the same location. This diverse experience contributes to her comprehensive understanding of the insurance and financial services industry.
Educational Background
Latisha Rush has a solid educational foundation that supports her expertise. She studied at Bay Path University - The American Women's College, where she achieved qualifications in Leadership & Organizational Studies. Additionally, she holds an Associate of Science (A.S.) degree in Business Administration from Goodwin College, having studied there from 2013 to 2016. Her education has equipped her with the skills essential for her professional roles and entrepreneurial endeavors.
Authorship and Advocacy
Latisha Rush has authored a book centered on business and life empowerment. Her literary work reflects her commitment to helping others achieve their potential. Furthermore, she is actively involved in community advocacy and diversity initiatives. By participating in these activities, she supports inclusive growth and works towards societal improvement. She also plays a critical role in training and supporting new associates for the MassMutual India organizational transitions, showcasing her dedication to mentorship and skill development.