Laura Nietupski
About Laura Nietupski
Laura Nietupski is the Insurance Operations Senior Director at MassMutual in Springfield, Massachusetts, with over a decade of experience in various roles at the company. She is currently pursuing a Bachelor's degree in Business Administration with a focus on Accounting at the Isenberg School of Management, UMass Amherst.
Title: Insurance Operations Senior Director
Laura Nietupski currently holds the position of Insurance Operations Senior Director at MassMutual in Springfield, Massachusetts, United States. In this role, she oversees a variety of insurance operations and is responsible for implementing strategic initiatives within the company. Her position supports the broader operational goals of MassMutual, ensuring efficiency and compliance in service delivery.
Company: MassMutual Career Progression
Laura Nietupski has built a robust career at MassMutual, spanning over a decade. She started as a Customer Service Representative in the Hartford, Connecticut Area from 2011 to 2013. She then progressed to become a Customer Service Team Specialist, serving from 2013 to 2016 in the Phoenix, Arizona Area. Her roles extended to Interim Director in 2014, Account Manager from 2016 to 2017, Insurance Operations Director from 2017 to 2021, before finally ascending to her current role as Insurance Operations Senior Director. This career trajectory highlights her dynamic capabilities and consistent growth within the company.
Education and Expertise: Accounting and Finance Background
Laura is currently pursuing a Bachelor's degree in Business Administration with a focus on Accounting at the Isenberg School of Management, UMass Amherst, from 2021 to 2024. She also obtained a Bachelor of Business Administration in Accounting from the University of Massachusetts Amherst within the same timeframe. Additionally, Laura holds an Associate of Science in Business Administration and Management, General from Bay Path College, which she earned from 2012 to 2014. Her educational background enhances her expertise in financial operations and strategic management.
Background: Transition from Retail to Financial Services
Before joining MassMutual, Laura Nietupski held retail management positions at dELiA*s and lucy activewear. She served as a Store Sales Manager and Assistant Sales Manager/Co-Store Manager at dELiA*s from 2007 to 2010 and as a Store Manager at lucy activewear from 2010 to 2011. This varied experience provided her with a strong foundation in operations management and customer service, skills that have significantly contributed to her success in the financial services sector.