Lauren Dillard
About Lauren Dillard
Lauren Dillard is the Design Director for Financial Professional Experience at MassMutual, with extensive experience in product design and user experience across various roles and companies.
Title
Lauren Dillard currently holds the position of Design Director, Financial Professional Experience at MassMutual.
Professional Experience at MassMutual
Lauren Dillard has a rich history with MassMutual, having held several key positions within the company. She served as the Interim Head of Product Design for five months in 2022, a role that built on her previous experience as Lead Product Designer from 2019 to 2022. Prior to that, she was a Senior Product Designer from 2018 to 2019. Her contributions have focused on developing software for MassMutual's career financial professionals, demonstrating a sustained commitment to the company's mission.
Previous Positions and Roles
Before joining MassMutual, Lauren Dillard held several significant roles in various organizations. From 2016 to 2018, she was a Senior User Experience Designer at TandemSeven in the Greater New York City Area. At Free Association in Brooklyn, she worked as a Contract Project Manager and Content Strategist from 2014 to 2016. During the same period, she was a Product Launch Lead and Partner at Sea/Salt Ventures. Earlier in her career, she was a Project Manager and User Experience Designer at Hewlett-Packard from 2010 to 2013, with additional earlier experience as a Design Intern at both The Oregonian and Hewlett-Packard.
Academic Background
Lauren Dillard has a strong academic background in various fields related to design and media. She earned a Master of Science in Digital Media Management from The New School, studying from 2015 to 2018. She also holds an Honors Bachelor of Science in New Media Communications from Oregon State University, completed in 2009. Additionally, she pursued Professional Education courses in Information Visualization and User Experience and Interaction Design at The Interaction Design Foundation.
Commitment to Inclusivity and Equity
Lauren Dillard is committed to building equitable and inclusive products, services, and experiences. Her efforts in this area reflect a dedication to creating environments and solutions that are accessible and fair for all users.