Laurie Francois
About Laurie Francois
Laurie Francois is a Project Manager at MassMutual in Springfield, Massachusetts, with over 20 years of experience at the company, specializing in managing cross-organizational projects.
Company
Laurie Francois is currently serving as a Project Manager at MassMutual in the Springfield, Massachusetts Area. She has been with the organization for over 20 years, holding various roles that range from customer service to business analysis, although her recent focus has been project management.
Title and Role
Laurie Francois holds the title of Project Manager at MassMutual. In her current position, she specializes in managing cross-organizational projects that involve diverse groups. She is known for her strong influencing skills and ability to drive initiatives to completion.
Education and Expertise
Laurie Francois earned a Bachelor's Degree in Psychology from Eastern Connecticut State University from 1993 to 1995. She also holds an Associate's Degree in General Studies from Manchester Community College, completed between 1991 and 1993. Her academic background has provided her with a solid foundation in understanding human behavior and effective communication, which complements her professional expertise in project management and business analysis.
Professional Background at MassMutual
Laurie Francois has an extensive background with MassMutual, having been with the company since 2000. Her roles have included Service Center Representative (2000-2002), Customer Service Representative - New Business (2002-2008), Business Analyst (2008-2012), Tactical Solutions Consultant (2012-2015), and Annuity Initiatives Consultant (2015-2018). She transitioned through various customer service and analyst roles before moving into project management.
Skills and Specializations
Laurie Francois is sought after for her strong analytic abilities in project management. She has a talent for managing projects involving multiple organizational units and diverse groups. Her experience spans customer service, business analysis, and tactical solutions, enhancing her capability to lead complex initiatives effectively.