Lisa Anderson

Lisa Anderson

Ifl/Customer Service Specialist @ MassMutual

About Lisa Anderson

Lisa Anderson is an IFL/Customer Service Specialist at MassMutual with over nine years of experience in financial services, known for her expertise in handling complex annuities and resolving challenges effectively.

Current Position at MassMutual

Lisa Anderson is currently serving as an IFL/Customer Service Specialist at MassMutual in the Springfield, Massachusetts area. Her role involves addressing customer inquiries and providing exceptional service, leveraging her extensive experience in the financial services sector.

Previous Experience at Vantis Life Insurance Company

Lisa worked at Vantis Life Insurance Company as an Annuity Specialist from 2015 to 2016 in Windsor, CT. In this role, she handled complex annuity products and helped resolve customer issues related to these financial instruments.

Previous Experience at MetLife

From 2006 to 2015, Lisa was employed at MetLife as an Annuities Post Issue Representative in Bloomfield, CT. Over nine years, she developed expertise in managing post-issue processes for annuities, contributing significantly to the company's client service operations.

Educational Background

Lisa holds a Master of Science (M.S.) in Nutrition from the University of Massachusetts, Amherst, achieved between 1999 and 2002. Additionally, she has a Bachelor of Arts (B.A.) in Mass Communications from Westfield State College. She also attended Westfield State University, where she earned a bachelor's degree in arts.

Professional Skills and Attributes

Lisa Anderson is recognized for her analytical, organizational, communication, and problem-solving skills. She has a proven ability to handle complex annuities and resolve challenges effectively. Known for her high integrity, productivity, and quality of work, Lisa has successfully taken on high-priority corporate initiatives and has collaborated efficiently with professionals across various functional areas.

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