Lisa Koester
About Lisa Koester
Lisa Koester is the Head of New Business Transition Pension Risk Transfer at MassMutual in Enfield, CT, with a background in client management and billing.
Title and Current Position
Lisa Koester currently holds the position of Head Of New Business Transition Pension Risk Transfer at MassMutual in Enfield, CT. In her role, she is responsible for managing new business transitions, leading process improvement initiatives, and handling participant inquiries and issues.
Previous Experience at MassMutual Financial Group
Prior to her current role, Lisa Koester worked as a Billing Specialist at MassMutual Financial Group from 2011 to 2015. During her four years in this position, she gained experience in billing processes while based in Springfield, Massachusetts Area.
Client Management at UnitedHealth Group
From 2005 to 2010, Lisa Koester served as a Client Manager at UnitedHealth Group in Hartford, CT. In this role, she managed client relationships and resolved issues to ensure client satisfaction over her five-year tenure.
Education and Academic Background
Lisa Koester studied Psychology at the University of St Joseph's, located in West Hartford. She completed her degree over a span of three years, from 2014 to 2017, acquiring knowledge and skills in the field of psychology.