Marcy Daniels
About Marcy Daniels
Marcy Daniels is the Digital Lead for Financial Professional Experience at MassMutual, with a background in strategy, customer experience, data, and technology.
Professional Experience
Marcy Daniels is currently serving as the Digital Lead - Financial Professional Experience at MassMutual since April 2022. Previously, Marcy held various significant roles at MassMutual, including Chief of Staff for Enterprise Technology & Experience from 2020 to 2022 and Digital Experience Lead for Advisor and Shared Services from 2018 to 2020. Her extensive career at MassMutual also includes positions such as Customer Experience Portfolio Manager, Director of Data Science Product Management, and Strategic Development Consultant. Prior to joining MassMutual, she worked at the US Census Bureau as a Supervisory Survey Statistician and Survey Statistician.
Education and Expertise
Marcy Daniels has an educational background in mathematics and applied financial mathematics. She earned a Master of Science in Applied Financial Mathematics from The University of Connecticut between 2007 and 2009. Prior to that, she obtained a Bachelor of Arts in Mathematics from Caldwell University, where she studied from 2003 to 2007. Her expertise lies in strategy, customer experience, data, and technology.
Early Career
In the early stages of her career, Marcy Daniels gained valuable experience working as a Research Assistant and Teaching Assistant at the University of Connecticut between 2007 and 2009. She then transitioned to the US Census Bureau, where she worked from 2009 to 2013, first as a Survey Statistician and then as a Supervisory Survey Statistician. These roles provided her with a solid foundation in statistical analysis and project management.
Technical and Business Translation Skills
Marcy Daniels possesses a strong ability to translate technical concepts into actionable business solutions. This skill has been evident throughout her career at MassMutual, where she has successfully bridged the gap between technology and business needs in various leadership roles. Her background in data science and product management has equipped her with the expertise necessary to drive projects to completion and deliver impactful results.
Team Building and Leadership
Marcy Daniels is passionate about building diverse teams that excel in ambiguous environments. Throughout her career, she has demonstrated a commitment to fostering inclusive and innovative teams capable of effectively meeting partners where they are. Her leadership style focuses on creating a collaborative environment that encourages diversity of thought and promotes success across all levels of the organization.