Maritza Flores
About Maritza Flores
Maritza Flores is the Director of Life New Business Operations at MassMutual, where she has worked for over two decades.
Current Role and Responsibilities at MassMutual
Maritza Flores currently serves as the Director of Life New Business Operations at MassMutual. In her role, Maritza manages a team of case managers responsible for issuing life insurance policies. She develops positive relationships with general agents, agency staff, and internal clients to facilitate smooth operations. Additionally, she acts as a liaison between Compliance/Legal and New Business to ensure compliance standards are met. Maritza is also responsible for establishing production goals and monitoring team performance through daily metric reports.
Previous Roles at MassMutual
Before her current role, Maritza Flores served as the Director of Executive Benefits, Group Insurance, at MassMutual from 1998 to 2009. In this capacity, she was instrumental in managing group insurance operations. Over her long tenure at MassMutual, which spans over two decades, she has gained extensive experience and developed a deep understanding of the life insurance industry.
Education and Academic Background
Maritza Flores studied at Albertus Magnus College, where she earned a Bachelor's degree in Business Management, graduating Cum Laude. Her time at Albertus Magnus College from 2000 to 2004 provided her with a solid foundation in business principles, which she has applied throughout her career in various roles at MassMutual.