Matthew Albano
About Matthew Albano
Matthew Albano is a Product Owner - Digital Experience at MassMutual, with a background in IT consulting and business analysis, holding a dual degree in Mathematics and Economics from Vanderbilt University.
Current Roles at MassMutual
Matthew Albano currently serves as a Product Owner for Digital Experience and as a Project Manager for Customer Experience at MassMutual in Springfield, Massachusetts. In his role as a Product Owner, he leads the development of the customer-facing identity and access management platform accounts.massmutual.com. In his capacity as a Project Manager, he focuses on enhancing the customer experience within the organization. He has held the position of Product Owner since June 2019.
Previous Experience at MassMutual Financial Group
Prior to his current roles, Matthew Albano worked at MassMutual Financial Group in various capacities. From 2015 to 2017, he served as an IT Portfolio Consultant, where he helped manage the Retirement Services project portfolio. Earlier, in 2014, he gained experience as an IT Business Analyst Intern in Enfield, Connecticut, where he was involved for two months.
Educational Background
Matthew Albano holds a Bachelor of Arts (B.A.) degree in Economics and Mathematics from Vanderbilt University. His dual degree has equipped him with a strong analytical foundation, beneficial in his roles at MassMutual. The combination of these disciplines has provided him with the necessary skills to analyze complex data and contribute meaningfully to his projects.
Responsibilities in Digital Experience
In his role as Product Owner - Digital Experience, Matthew Albano is responsible for leading the development of MassMutual’s customer-facing identity and access management platform, accounts.massmutual.com. This platform plays a crucial role in ensuring secure and user-friendly access for MassMutual’s clients. Albano's leadership efforts are geared towards enhancing the online experience for customers by focusing on efficiency and security.
Impact on Workplace Solutions
Matthew Albano has contributed significantly to MassMutual’s Workplace Solutions business by streamlining the development and delivery of sales demos for retirement sales consultants. His initiatives helped improve the efficiency and effectiveness of sales presentations, thereby supporting the broader goals of the Workplace Solutions team.