Nancy Carvalho
About Nancy Carvalho
Nancy Carvalho is a Digital Experience Product Owner at MassMutual with over 20 years of experience in various roles within the company, including Test Manager and Business Consultant/Scrum Master.
Current Roles at MassMutual
Nancy Carvalho currently serves as a Digital Experience Product Owner and Business Consultant/Scrum Master at MassMutual. In these roles, she is involved in enhancing digital experiences and leading agile teams to meet business objectives in the Springfield, Massachusetts area.
Previous Positions at MassMutual
Nancy Carvalho has held multiple positions at MassMutual over the past two decades. Her roles have included Program Test Manager from 2013 to 2014, Test Manager from 2005 to 2013, Producer Service Analyst from 2003 to 2005, and Annuity Administration Analyst from 2000 to 2003. She has brought her expertise to various functions, including test management, program testing, and producer services.
Banking Experience
Before joining MassMutual, Nancy Carvalho worked as a Senior Bank Teller at First Massachusetts Bank from 1998 to 2000. This role marked her entry into the financial services industry, where she gained valuable experience in customer service and banking operations.
Educational Background
Nancy Carvalho holds a Bachelor of Science in Business Administration and Information Technology from Bay Path College, earned between 2001 and 2003. During the same period, she also obtained a Certification in Information Technology. Additionally, she achieved an Associates degree in Business Administration in Marketing from Springfield Technical Community College between 1997 and 1999.
Experience in Test Management
Nancy Carvalho has extensive experience in test management and program testing. She served as a Test Manager at MassMutual for eight years and as a Program Test Manager for one year, demonstrating her long-standing expertise in ensuring software and programs meet quality standards.